Customer Support
Context Help
If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will open. It offers exhaustive info about all the actions that you can perform on the given page. Each popup appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a huge selection of instructional video clips explaining how to work with our Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the solution you need, have a glance at our extensive FAQ database, which comprises questions asked by actual users and offers real solutions. We frequently update our Frequently Asked Questions database with new entries so as to embrace all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of customer service technicians available 24-7-365 and ready to help you with any problem. Each trouble ticket you submit will be replied to in less than one hour (the average support ticket response time being about twenty minutes), so you will never have to wait a long time to get an answer to your question.